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Services we provide:

training for all aspects of incident management and emergency response, using exercises, simulations, and table top exercises, as well as face to face training sessions.

consultancy on incident and crisis analysis, preparation, management, and recovery. This includes incident response and business continuity planning.

advice and training on communications issues, including handling the media, developing media strategies, and using the 'new media' to best advantage.

product recall and incident management in the food and beverage industries, where consumer safety and brand values may both be at risk.

handling the human issues arising from incidents or emergencies, including training response teams to deal with anxious callers and relatives of injured personnel.

security advice and surveys.

documentation, including writing or revising plans, briefs, media response guides, controlled documents, and other specialised material.